Kao Professional Services

Solutions / Solving issues

We will try to establish a Long-term partnership with our customers 
when solving issues at the professional field.

Three keys to solving customer issues :  Proposing solutions from wide perspective, taking steps to implement suitable solutions for a field, and creating a support system.
We aim to achieve a more sanitary environment.
 
*We will offer proposals according to business types and categories.

Proposal of solutions

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Safe work

Proposing safe and reliable operations that anyone can operate easily.
 

Simple and reliable operation

Increasing productivity with less time and less labor.
 

Total cost reduction

Creating proposals in consideration of amount of detergent used,labor expenses, and utility costs.

Employee training system

Proposing to conduct sanitary training sessions.
 
 
 

Environmentally friendly 
proposal

Decreasing energy consumption(electricity, water, reduce waste.)
 

A comfortable space proposal

Proposing solutions to achieve a space that customers can use comfortably.

Steps to implement solutions

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Step1:Reserch

Checking the current situation

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We will check the issues from a professional perspective.

Step2:Plan

Proposing improvements plans

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We will create comprehensive proposals according to issues.

Step3:Do

Pre- introduction

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We will verify proposed solutions for an actual location.

Step4:Check

Checking results

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We will check the verification results with the client.

Step5:Action

Final introduction

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We will introduce final plans to all locations.

Customer support system

the Kao ECHO System database
 

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We store lots of customers’ opinions and a wide range of information on our products to improve services.

Support for sanitary control and 
training

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Our on-site staff support sanitary training to enhance the level of sanitation according to customers’ issues.

Kao Technical Support Center
 

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We give consultations and handle inquiries about issues such as dishwashers.

Kao Professional Services Company, Ltd

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